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Tips for Cutting Your Cable Bill

As cable providers pass along new charges from networks to consumers, here are some tips for negotiating a cheaper cable bill.

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Why You Can Get Written Confirmation From Comcast Now

One man's battle to get written confirmations of agreements with Comcast cable customer service representatives.

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When and Why You Should Record Customer Service Calls

Tips on how to (legally) create a record of your customer service transactions.

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Financial Tuneup: Get a Better Deal From Your Cable Company

Some advice on why and how to try to get a better deal from your cable provider, including scripts to use.

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A New Way to Shop for TV Service

The bill comparison site BillShrink released a new beta service on Wednesday site aimed at helping consumers compare the costs of television services that best fit their needs.

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Status of Written Confirmations From Comcast

While Comcast says that customer service supervisors can provide customers with written confirmation of their orders, the process of getting something in writing can still be difficult.

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